About Us

About Us

YETI describes its operating policy in these terms: questions about our store or products are welcome at Support@durabledrinkware.shop or 423-492-9577.

Customers relying on this operating policy should understand that yETI is an independent online store focused on offering a carefully selected range of insulated drinkware, hard and soft coolers, bags and carry gear, cargo, outdoor kitchen equipment, and outdoor living gear and apparel. The applicable operating policy is as follows: we aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.

The applicable operating policy is as follows: our customer promise is practical: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. On this point, the operating policy confirms that we do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.

Merchant Contact Record
As a direct statement of our practice, customers can rely on this operating policy together with the following verified store details.
Brand/store name: YETI
Business name: YETI
Physical and default return address: 1179 Faxon Ave, Memphis, Tennessee, 38105, United States
Telephone: 423-492-9577
Email address: Support@durabledrinkware.shop
Service desk hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago)