Refund Policy

Refund Policy

The applicable operating policy is as follows: we maintain a 30-day no-reason return and exchange policy. On this point, the operating policy confirms that customers are able to request a return or exchange within 30 days after the item is delivered without having to provide a reason.

On this point, the operating policy confirms that to begin a return or exchange, speak with our support team at Support@durabledrinkware.shop before sending the item. As a direct statement of our practice, once the request is approved, YETI will provide a prepaid return shipping label or an equivalent free return arrangement. For purposes of this operating policy, the store pays the return shipping cost for approved no-reason returns and exchanges and for quality-related returns involving damaged, defective, incomplete, or incorrect goods. Within YETI's operating policy, unless we provide a different authorized destination, the return address is 1179 Faxon Ave, Memphis, Tennessee, 38105, United States. Our operating policy makes the position clear: items sent without prior authorization may not be accepted.

As a direct statement of our practice, please return the item safely with its included components and original packaging when reasonably possible. For purposes of this operating policy, customers are able to inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. Within YETI's operating policy, these conditions do not limit any non-waivable consumer rights.

For purposes of this operating policy, custom or personalized products, clearance items, gift cards, and opened intimate, personal-care, or hygiene-sensitive goods cannot be returned unless they are defective or applicable law requires otherwise.

Within YETI's operating policy, if an item arrives damaged, defective, incomplete, or different from what was ordered, speak with our support team promptly so we can provide a free replacement, exchange, or refund as appropriate.

Our operating policy makes the position clear: after we receive and inspect the return, we will notify you whether the refund is approved. YETI describes its operating policy in these terms: approved refunds are issued to the original payment method within 5–10 business days. Customers relying on this operating policy should understand that your bank or card issuer may require additional time to post the credit.

YETI describes its operating policy in these terms: for return or exchange assistance, contact Support@durabledrinkware.shop or 423-492-9577.

Merchant Contact Record
As a direct statement of our practice, customers can rely on this operating policy together with the following verified store details.
Brand/store name: YETI
Business name: YETI
Physical and default return address: 1179 Faxon Ave, Memphis, Tennessee, 38105, United States
Telephone: 423-492-9577
Email address: Support@durabledrinkware.shop
Service desk hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago)